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Sirvannes03's avatar
Sirvannes03
5 years ago
Solved

Xbox One - NBA Live 19 - Crashing 5-12 Minutes into the game.

I’ve owned NBA Live 19 for about almost a year now and this issue has never happened to me until Live 19 has gone onto gamepass. I’ve tried Hard Reseting My Xbox: Fail I’ve tried reinstalling ...
  • Tone_Skyp's avatar
    Tone_Skyp
    5 years ago

    So I’ve been having the same issue for about a month and couldn’t figure out what was wrong until now. I believe I’ve found a fix. It worked for me just played an entire game with no issues. (XSX)

    1.Go to Xbox Insider Hub/Leave Xbox Update Preview or Beta Program

    2. Go to settings/system update may be about 4GB

    3. System may factory reset but it won’t delete anything it’s just basic sign in stuff.

    3. After system update go to general/Power mode & startup/Full shutdown

    4. Turn on and give it a go!

    Hope this works for everyone!

Yoni_Tsunami's avatar
Yoni_Tsunami
5 years ago
@EA_Blueberry I have done everything you guys asked and it still is not working. So exactly what else are you guys doing to fix this problem?

I have seen too many people complianing about this game crashing for you guys to act like this is just a one off or a rare occurrence.

Half the reviews on the game on the Marketplace have 1 star reviews for the game since it started crashing. So I would like to know what you guys are doing to fix this other than trying to tell us things that aren't true. I was never in the insider program, so how does this happen? and how can leaving something I was never in fix the problem?
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago

This is still under review by the team. I'm sorry we don't have any updates to share outside of that, however they are aware of this and we'll share more with you when we hear it. Thank you for your patience and we apologize for the technical issues you're facing. 

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