Ads are not working
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug ADS ARE NOT WORKING ALL DAY LONG
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Go check for yourselves
What happens when the bug occurs? I cant finish my events
What do you expect to see? Ads to be fixed
Everyone in my league is having trouble receiving ads we haven't had any ads all day and now we are all backed up on this event..
EA_Blueberry: Removed ALL CAPS from post title
*UPDATE*
Tweet: https://twitter.com/EASPORTSNBALM/status/1307035782830600194
*UPDATE*
Tweet: https://twitter.com/EASPORTSNBALM/status/1306298536619839489
*UPDATE*
Thank you for the examples, they're no longer needed. The team has been notified and we'll update this thread as soon as we hear more information around it.
Hey, everyone.Thank you for raising this to our attention.We'll need to gather information for the team to get this looked into. Please DIRECT MESSAGE ME the following:Device type (Ex: Samsung Galaxy S10, iPhone 6)Device software versionNBA Live User ID (Found at the top when you select Settings. DO NOT SHARE PUBLICLY)Are you not receiving ads or are the ads not starting up for you when you try to watch them?When did it start happening?You've tried restarting your device? (Yes/No)Are you trying to watch the ad from the main screen or store? Which ad is it?