Forum Discussion

5 years ago

Solved

Ads button greyed out

Product: NBA Live Mobile Platform:Apple iPhone Summarize your bug Whenever i click ads watch buttons it win’t work and turned out grey. When it comes in ios13 , i just reset ad id on my phone setti...

EA_Blueberry
5 years ago
@muhyun4028

Hey there!

Are you still experiencing this? If so, does re-installing the game fix it for you?

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

EA_Blueberry

Community Admin

5 years ago

@muhyun4028

Hey there!

Are you still experiencing this? If so, does re-installing the game fix it for you?

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps

Kennethf4
4 years ago
Im using andriod, i have no ads since the start of season 4, and then
I quit, untill now still no ads.
- EA_Blueberry
  Community Admin
  4 years ago
  @Kennethf4 Are you playing on VPN? Ads are not guaranteed to show up for everyone at the same time because of promotional factors.
  - KingdomCome81
    4 years ago
    @EA_Blueberry Hi - I’m also experiencing this.
    
    Have rebooted iPad and game
    Have uninstalled and reinstalled game
    Have updated iOS
    
    But still not working.
    Seems pretty inconsistent. Any other hacks/tips?