Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug I cannot claim premium live pass reward anymore, stuck at 400 point
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Finishing daily objectives
What happens when the bug occurs? Cannot claim Premium live pass reward
What do you expect to see? Reward claimed
I cannot claim premium live pass reward anymore, stuck at 400 point
Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug Live pass progress not working, I have purchased progress 3x (3000 game cash ) and it did not work for me. I need to get refunded back.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? Login as a player on any device to look it up. I have screenshots to show
What happens when the bug occurs? No progress
What do you expect to see? I am expected to see progress and receive the rewards
I have attached a screenshot
The same thing with me, I have attached proof in a screenshot. It has been 9 days into march, and I'm too far behind to unlock the Premium Pass Master now, so I would like a refund or about 800 live points since I have not been able to redeem any rewards so far. If this is not resolved soon I will be filing a dispute/and or theft of services.
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug Live pass is stuck in 1500 points
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? Bug
What happens when the bug occurs? Reword dont have
What do you expect to see? Rewords
Nba
Community ManagerPlease contact us in-game as follows to see if we can help you guys with this, thanks.
https://help.ea.com/en-us/help/nba-live/nba-mobile/get-help-in-nba-live-mobile
