Forum Discussion

saiyanred5's avatar
saiyanred5
6 years ago
Solved

crash

Game keep crashing on my device with android.  Restarted my phone but it didn't work at all. Please HELP
  • CapitanRoyon's avatar
    CapitanRoyon
    6 years ago

    Hey @saiyanred5

    Sorry to hear about this.


    Have you tried reinstalling the app on your device? If you play on guest mode that progress is lost upon reinstalling, so sync up your account to Facebook/Apple/Google and progress will be preserved when you re-install.


    Also you should try the steps in the troubleshooting article below:


    https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/


    If that doesn't work, check that any available app updates are installed.

saiyanred5's avatar
saiyanred5
6 years ago
@CapitanRoyon I just reinstalled the game and now everything is working fine! Thanks 🙂
CapitanRoyon's avatar
CapitanRoyon
6 years ago

Glad to hear it’s working!

If you have any more questions, post it here. 🙂

About NBA Live Mobile Basketball

Love playing NBA Live Mobile Basketball? Check out our forums and everything game related with the community.3,680 PostsLatest Activity: 10 hours ago