Forum Discussion

Seasoned Scout

2 months ago

Device not compatible with new version (Samsung Galaxy A13 5G)

Hi everyone! This is an issue that occurred again a year and a half ago. I own a Samsung Galaxy A13 5G android smartphone and while the game was running properly until yesterday, now the Google Play ...

android

technical issues

r115oi0pp0gv

Seasoned Novice

2 months ago

Today i just found out that my device wasn;t compatible which already is. i deleted my data, cache, restarted my device but nothing. It keeps saying it is not meeting the requirements, like WHAT!?!?!

NBA LIVE MOBILE DEVS OR SUPPORT IF UR SEEING THIS PLS FIX THIS I RLLY WANNA PLAY THE GAME

ANYONE EXPERIENCING THIS?

Spyrouman
Seasoned Scout
2 months ago
There is already a relevant topic since yesterday. EA is looking on it. You can provide information about your device in that thread. https://forums.ea.com/discussions/nba-live-mobile-en/device-not-compatible-with-new-version-samsung-galaxy-a13-5g/12843085
EA_Kent
Community Manager
2 months ago
Hi r115oi0pp0gv,

Would you mind letting us know what type of device you're using? We're working on gathering more details so we can pass this along for a look.

Thank you!
- r115oi0pp0gv
  Seasoned Novice
  2 months ago
  EA_Kent
  Im using an Oppo A77 (android version 13)
- bc8e25925dcc12ec
  Seasoned Newcomer
  2 months ago
  Hy EA_Kent i have an huawei P40 pro... Since the Last update i can't play The game anymore..... Device warning
- 3392414
  Newcomer
  2 months ago
  EA_Kent I'm on a Samsung A03s and I'm also experiencing the same issue