Device not compatible with new version (Samsung Galaxy A13 5G)

Hi r115oi0pp0gv​, 

Would you mind letting us know what type of device you're using? We're working on gathering more details so we can pass this along for a look. 

Thank you! 

EA_Kent​ 

I'm using an Oppo A77 and my version is up to data. I'm experiencing the same problem, please fix this.

Spyrouman​  Maybe you can help me with this

IF YOUR'E STILL EXPERIENCING IT PLS REPLY HERE.

There is already a relevant topic since yesterday. EA is looking on it.  You can provide information about your device in that thread. https://forums.ea.com/discussions/nba-live-mobile-en/device-not-compatible-with-new-version-samsung-galaxy-a13-5g/12843085

Today i just found out that my device wasn;t compatible which already is. i deleted my data, cache, restarted my device but nothing. It keeps saying it is not meeting the requirements, like WHAT!?!?!

NBA LIVE MOBILE DEVS OR SUPPORT IF UR SEEING THIS PLS FIX THIS I RLLY WANNA PLAY THE GAME

ANYONE EXPERIENCING THIS?

Hi everyone, 

Thanks for reaching out to us about this. 

mbwrx3m52jfm​; d4rk3raa2l8e​ Are you also using Samsung devices, or do you have a different type of phone? Can you please let us know what type of device you're using so we can pass it along for a look? 

Thank you! 

The new season 10 update made it so that my device is incompatible with the game and even after I cleared cache and unistalled other apps it still doesn't work.Fix this please 

Something similar happened on February 2024. It took about 10 days to restore the minimum requirements. I started a new thread above. Keep your fingers crossed 🤞 

I have been playing this game for over a year and half now and this update is what i have been waiting for i played the game yesterday before going to bed reaching this morning to enter my game it took me to Google Play store for an update when i finished updating .then i entered the game it showed to something saying your device didn't reach the minimum requirement