Duo point loss
I was playing the duo campaign for 99 Middleton and then server maintenance happen then I lost my duo point
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey, NBA Live Mobile fans.
The studio team sent out compensation for those affected by the crashes during this period. If you are still experiencing crashes, please try the steps below to avoid it going forward as much as possible. Thank you for hanging in there for us and our apologies for any frustration it might have led to.
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
@EA_Blueberry Unfortunately no, I have not received any compensation from EA yet, although I was promised the player I would have gotten had I got the west token. This was the resolution I have in writing from EA Global Customer Experience but it has not been done, and my case closed. So I am following up here because I don't understand why it was said and not addressed as offered. I've been waiting 2 days since the offer. So not everyone has been given compensation yet. Please follow up. Thank you.
@EA_Blueberry @EA_Barry Awaiting a reply to my last message please. See the attachments. Thanks.
