JOELsimm
6 years agoNot applicable
Duo point loss
I was playing the duo campaign for 99 Middleton and then server maintenance happen then I lost my duo point
Hey, NBA Live Mobile fans.
Replacement tokens were sent out to accounts that were deemed affected. If you feel your account was affected by crashes outside of your control (non-device related) please contact our Live-Support so they can look into this request for you.
Click here to contact Live-Support
What qualifies as "deemed affected "? Seems like if we lost something/didn't receive something due to "ANY" reason in the game, we should get the item(s) we earned. Especially if we have supporting documentation/screenshots showing valid reasons. This to me would be customer service/support. NOT this so called "deemed affected" idea floating around. Who determines if an account was affected?