Forum Discussion
EA_Blueberry
6 years agoCommunity Manager
Hey, NBA Live Mobile fans.
Replacement tokens were sent out to accounts that were deemed affected. If you feel your account was affected by crashes outside of your control (non-device related) please contact our Live-Support so they can look into this request for you.
Click here to contact Live-Support
6 years ago
What qualifies as "deemed affected "? Seems like if we lost something/didn't receive something due to "ANY" reason in the game, we should get the item(s) we earned. Especially if we have supporting documentation/screenshots showing valid reasons. This to me would be customer service/support. NOT this so called "deemed affected" idea floating around. Who determines if an account was affected?
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