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druckaooo's avatar
druckaooo
6 months ago
Solved

EA ERASED MY ACCOUNT

My Account got ERASED, I spended a lot of money into my Account and now anyone can restore it or give my money back. Even chat support don't know what to do.

GIVE MY ACCOUNT BACK OR MY MONEY EA!

  • EA_Solaire's avatar
    EA_Solaire
    6 months ago

    @druckaooo 

    Under the Link Accounts section in-game, you'll see an option to log out of Facebook. Log out of your current account and log back in using the same Facebook account you had originally connected.

    If your account doesn't appear then, you'll need to reach back out to live support so they can review your account details and help you restore your account: https://help.ea.com/en/help/faq/using-ea-help/ 

6 Replies

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  • druckaooo's avatar
    druckaooo
    6 months ago

    Was linked to my Facebook, but when I enter into the game, it's a completely differerent account, my money, characters, everything I bought and had was Lost.

  • druckaooo's avatar
    druckaooo
    6 months ago
    @EA_Solaire I waste a lot of money, all paid using Google PlayStore, and now EA don't want refund me or compensate.
  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    6 months ago

    @druckaooo 

    Under the Link Accounts section in-game, you'll see an option to log out of Facebook. Log out of your current account and log back in using the same Facebook account you had originally connected.

    If your account doesn't appear then, you'll need to reach back out to live support so they can review your account details and help you restore your account: https://help.ea.com/en/help/faq/using-ea-help/ 

  • druckaooo's avatar
    druckaooo
    6 months ago
    @EA_Solaire I already tried, talked with 6 "Specialists" of live support, you know what everyone said? Sorry, we can't do nothing, go to forum and see if someone can help you.
  • nixmixer4g628's avatar
    nixmixer4g628
    3 months ago

    'I just tried this method today. Disconnected on the Facebook side. Signed back in. Still "Unknown error"

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