Ea servers down for Australia?

Melbourne.

It keeps crashing tho and wasting my stamina. I've lost about 200 stamina so far due to friggen crashes. 😡

What were your gifts you got  I'm in Perth but it's still not working

What a ❤️❤️❤️❤️ return we get 5000 all star points 1200 live points 250 stamina and we couldn't participate in the all stars event that rubbish ea just go's to show they don't care as long as they get there money 

Hey, all.

There are two issues here I want to distinguish.

1. Some users are having trouble logging into the game. Our NBA Live team is requesting users to contact our Support team as soon as possible to help gather their NBA Live Mobile account information to help address that. These users include those outside of Australia.
2. Those unable to connect and load into the game from Australia is a separate issue that is still under investigation. I've been getting direct messages with the information I requested and sent those to the team to help with the investigation.

Compensation clarification:

UPDATE: To clarify compensation for users being unable to play over the past few days, we have dispersed make goods for users crashing on launching events & the lack of LIVE PASS Points on completing showdown, seasons, leagues, 1st wins & arenas on the 1st day of LIVE PASS.

Thank you all for still hanging in there with us and we apologize it's impacting you during these recent events. We'll continue to let the team know how it's affecting you and provide any helpful info their way to speed up the fix. 

I too have lodged 2 cases now with virtually the same response.

Am yet to hear anything back and highly suspect I won’t 

I am very sure they have the ability to compensate on an individual basis and can quite easily verify the requests made if they wanted too.

i will miss out on 100 OVR Bird now as a result + the promos progress at the time 

Thank you for your continued patience. I'm afraid I don't have any great news on it's status at the moment as the team is still investigating it, however we've seen a significant amount of decreased reports on this which generally indicates players have been able to get back into the game. Sometimes troubleshooting won't fix the issue but may work if attempted again at a later time. If you haven't rebooted your network, toggled WiFi off/on, restarted the device, or reinstall the app that may naturally work this out.

We'll update this post when we have further developments but also encourage you to contact our Support team if the troubleshooting steps above don't address this. That way, we can have an individual case created for your account for tracking purposes. Our apologies for any negative impact it's had on your experience with the recent events in game and once again, thank for your patience.

Contact an EA Advisor here