[FIXED] All-Star Event Issues

Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug everytime I keep trying to do a warm up event using my warm points it keeps taking back to the start screen
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? try it for your self you will see
What happens when the bug occurs? it takes me out of the game
What do you expect to see? get fixed

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please get it fixed i saved all these warm up points and i cant use them in the all star event because it kicks me out the game

EA_Blueberry
6 years ago
Hey, @Mannyfresh911521

Thanks for giving us a heads up, the team is aware of some issues affecting the All-Star campaign and are looking into it. We'll update this post when we receive more information around this.

24 Replies

EA_Blueberry
Community Manager
6 years ago
Hey, @Mannyfresh911521

Thanks for giving us a heads up, the team is aware of some issues affecting the All-Star campaign and are looking into it. We'll update this post when we receive more information around this.
MSDMLL72
Rising Traveler
6 years ago
Error and crash every single time I try this
Samsung Galaxy S9+
Do you guys test at all before launching ??
warriorGggg1
6 years ago

all stars new event, daily warmup crashes continuously @EA_Barry @EA_Blueberry
EA_Blueberry
Community Manager
6 years ago
@warriorGggg

Moved your post over here.

Update:
yenen004
6 years ago
I have the same problem. When i click to the allstar event warmup game crashes.
EA_Blueberry
Community Manager
6 years ago
@yenen004

Do you have your game language set to English?
recolege
6 years ago
My game crashes everytime i go in All Star mode and select a game.
I deleted and reinstalled the game but it didn't work
I am using a Samsung galaxy A70
All of my updates are done
ezedunk
6 years ago
EA what is going, the game crashes every now and then,i cant open the game at all. EA PLS DO SOMETHING ..
EA_Blueberry
Community Manager
6 years ago
Hi, @recolege @ezedunk

I'm sorry to hear about the crashing you're experiencing on NBA Live Mobile. Real quick, do you know if you have any pending updates for your device?

Also, what region are you located in?

Android Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/

iOS Troubleshooting

https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
warriorGggg1
6 years ago
Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug After last update (13 February) all stars event with 50 stamina crashes as it pushes the button and you also lose stamina without playing
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Push all stars 50 stamina button event
What happens when the bug occurs? Game crashes
What do you expect to see? To solve the bug
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Adjust 50 stamina event