Forum Discussion

4 years ago

Solved

[FIXED] NBA LIVE MOBILE Login Issue - 3/8/22

Hello, why i can't login ? It keeps brought me to tutorial. Whenever I tried to log in wether with gmail, Facebook or ea account it keep repeating the same action. Please fix this

EA_Blueberry: Updated post title

EA_Blueberry
4 years ago
*UPDATE*

We are witnessing recovery in services as players are now successfully logging into the game. Thank you everyone for your patience and for flagging this down to us on the forums!

~~Attention, NBA LIVE Mobile Community.~~

Our teams have been notified of login issues players are facing. Thank you for reaching out to us on the forums and we'll update you all on the status of the servers as soon as we receive more information. We apologize for the technical foul and appreciate you hanging in there while we work to get you back on the court.

~~EDIT: Temporarily solving post for visibility reasons. We will update this post when a fix has been pushed~~

80 Replies

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Brewhead
4 years ago
@EA_Blueberry I receive an error trying to log in with my Facebook account. I am able to get in on my other account thru Google.
Jaray63
Seasoned Traveler
4 years ago
It's telling me "Sorry, something unexpected went wrong. Please try again." It won't do anything else.
Oriboss1234
4 years ago
It happened 2 months ago and now it's back. Please fix this, can only log on as new user
OjayII
4 years ago
Same message I'm getting can't log in via my Facebook and Gmail accounts
81203351
4 years ago
I was actually just wanted to play nba and when I started it, it had interference which we get at beginning or returning user, I clicked on returning user and linked my Google Play account but it said an unexpected error occurred, I redownloaded the app and that error was still there and I also tried from different device and it was still there but when I made a new account and that worked perfectly, what do I do? Can I even recovery account now?
Oriboss1234
4 years ago
@81203351 your account is fine. The issue is with the server, they will fix it and you will be ok
Baddixon
4 years ago
I can't login in
Baddixon
4 years ago
I can't login in
270387758
4 years ago
After placing first in the leaderboards of one event I can't log in my account now
Platform: Android
5tc4hpxiqj15
4 years ago
yes, I'm in the lead of dunk masters events and after this event ended, I can't log in and it says unknown error