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ANTITEXNH's avatar
ANTITEXNH
Hero
5 years ago

Game crashes and not accessible since latest update (12/3/20)

Product: NBA Live Mobile Platform:Android Phone Summarize your bug After the latest update (12-03-2020) the game crashes while loading. How often does the bug occur? Every time (100%) Steps: How ...
ANTITEXNH's avatar
ANTITEXNH
Hero
5 years ago
@pavunbalraj Try again the basic troubleshooting steps, just in case. I wish I could help you more than that.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Hey, NBA Live Mobile fans.

The team is working on a fix for this soon. I'm not aware of a specific time-frame on when it will go in and with reduced staff over the weekend, I can't guarantee it will be out today or tomorrow, but if I hear anything I'll let you know right away. Keep an eye on their official Twitter account too for updates. Thank you for your patience on this.

Related thread: https://answers.ea.com/t5/Bug-Reports/Game-keeps-crashing-after-update-still-and-can-t-get-into-game/m-p/9818662/highlight/false#M3186

  • ANTITEXNH's avatar
    ANTITEXNH
    Hero
    5 years ago
    @EA_Blueberry One of my leaguemates has this issue since the 12/3/2020 update. I don't see anyone else having mentioned it. The bug is:
    Your Facebook account is already linked to another NBA LIVE account
    but the thing is that he only has one NBA LIVE account to his Facebook account.

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