Product: NBA Live MobilePlatform:Android PhoneSummarize your bug been grinding the showdown and all of a sudden game crashes. now it cannot load my 95 ovr account. have attempted about 50 times now but to no avail. have deleted the app, reinstalled, cleared data, cleared cookies and still crashes before loading the game fully. No error message. Noticed however that when I create a new guest account, the game opens with no issues. EA pls fix my account attached to my gmail.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? It just happened to my longtime account.What happens when the bug occurs? game loads initially, and before it fully loads, game crashes.What do you expect to see? full loading of the game for my longtime account.EA pls fix this asap.

It takes a while to log in, gets to the home page and after a few seconds it crashed. It was okay the whole day until I started playing a few showdown matches and suddenly it crashed and I was not able to log back in after that.

I, for one, is having exact same problem since the New Ultimate legend been release yesterday, can not login fully into it, it shows the front page with the loading logo spinning on it, but then it crashes after, all the time. I cannot see my UID as it does not allow me to go past the front page without crashing. I have worked hard for my team OVR94+, i played since season1, please fix it ASAP as i am about to lost my spot in top 100 showdown, which you guys wont compensate. Cheers

yep, I was at #80 and was grinding back after slipping thru 600+, then this happened. it sucks, it's been 2 days since for me.

They need to fix this ASAP, was top 29 yesterday and now I'm out of top 200 cuz I could't play !They need to fix it and give us Compensation, this is your game's problem not us !No mods response yet for 14 hours .. what a joke

ME TOO MAN!!! This is frustrating...I tried logging in with Game center on another phone but it does the same thing. Loads up to the screen and crashes.

Game crashes everytime it loads | EA Forums

71 Replies

Anonymous
7 years ago
so it seems EA does not mind these issues. anyways, I just found a workaround. try opening your account uaing an ios phone (iphone).

The problem is that those games played without results from opponents piled up and clogged the app causing the crashes. seems this only happens to android device. and happens to players grinding the showdown. try it guys. worked for me.

But still does not solve the issue. and will still happen on the same conditions mentioned above.

I just hoped you guys have your accounts linked to facebook or gmail.
Anonymous
7 years ago
Wow 0 official response yet .. looks like no one work on easter day ..

Even if they fix this they need to give us compensation (no, not the usual pro pack) we need to get our rank before this back or at least give us same fans we got first day for second day and 3rd day (the days we missed, if someone only missed 1 day give him only for 1 day)
For me I missed 2 days and have almost 875k fans so you better give me that fans compensation like a normal company would do!
I 'm sure I'm not even in top 500/600 right now and was 29 before this started so you better do that or you'll lose more players than you thought !
Peace
Anonymous
7 years ago
Tried that yesterday and didn't work, you just got lucky !
Anonymous
7 years ago
It could be. the iphone i used did not have the nba mobile app so it was a newly downloaded app. and yeah it took time loading my account. Just when I thought it was gonna crash again, it got completed and one by one showed the results of my 2day old games played. yes, it could be just luck. and it might happen again. nothing's safe in this app as I've encountered most of the game crashes reported on this game.
Anonymous
7 years ago
All my devices have nbalm (from Ipad to iphone to samsung)
But even used my gf/friends' devices and same result ..
LebronDaGOAT236
7 years ago
Same with me. Used other devices, tablet, phone, android, NADA!! EA get your act together ! You guys already cost me my rank in showdown, excluding the amount of time and effort spent getting my team to 94ovr. I demand a compensation from you guys.
igor89ltu
7 years ago
Same problem
LebronDaGOAT236
7 years ago
Where are the moderator here or EAs staff??! Where is our answers about this crash issue?? You guys are * incompetent, you are screwing us over big time with your bullsht. Atleast have some decency to reply to our concerns about your * product. Ive had it with you guys. 3 * days, maintenance didnt fix this problem either.
Anonymous
7 years ago
This is absolute unbelievable I mean in worse time to happen thx Ea now I can forget about top 500 rang I played like crazy for nothing. How can made game work for once in long term
Anonymous
7 years ago
LMAO look what they told me loooooooooool
Clueless ******** that's can't do * .. smfh
A pro pack too lmao wtf is this ? Am I emailing a freakin robot or what ? I can't even open the game and he tell me that ? woooooooooooooooooow

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Game crashes everytime it loads

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