Forum Discussion
5 years ago
@EA_Blueberry No i'm not. Here is a link that shows what happens when I open NBA LIVE Mobile. I took this video about a month ago and this is still happening to me. https://imgur.com/gallery/hNXxpkh
EA_Blueberry
Community Manager
5 years agoCan you try clearing the cache for the app under Settings>Apps, then try launching it?
Maybe try moving the game out of that folder to see if that has any effect.
- 5 years ago@EA_Blueberry I tried that and the same thing still keeps happening. I did a factory reset to my phone earlier in the month and that did nothing.
- EA_Blueberry5 years ago
Community Manager
@DJ_NoobKilla Any way you can login to your account from a different device and then try logging back into the app on your current device?
Are you able to load up the app on a different Google account? This way we can narrow it down to being account or device based.- 5 years ago@EA_Blueberry I can login to my account when using bluestacks but I haven't tried logging in on my phone with different account. I will try this out and report how it goes.
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