Game keeps crashing
Games keeps crashing as soon as the ea sign comes.I tried reinstalling, removing cache , restarting phone but nothing worked. The app and phone os are up to date.Pls help
Forum Discussion
EA_Solaire
Community Manager
Community ManagerHey all,
Could you please send me a DM with the following information so we can look into this further:
- The type of device you're currently playing on
- Your NBA Live Mobile User ID - you can find this with the steps here (please do not post this information publicly in this thread as this ID is private account info)
- If you're receiving any error messages when the game crashes, please provide those details as well
Thank you!
Having this problem too
Many Android users are having this problem because all are complaining but EA is just not doing anything
Please solve this issue quickly because the new promo has started too
Everyone has tried all the troubleshooting steps so stop telling them to do that and actually address this as a problem and solve it
My device is a Realme 8 and when I open the game, i can't get past the EA logo so I can't give you my ID and there are no error messages
Thank you and respectfully fix this quickly
