Game keeps crashing
Games keeps crashing as soon as the ea sign comes.I tried reinstalling, removing cache , restarting phone but nothing worked. The app and phone os are up to date.Pls help
Forum Discussion
Hello EA
EA_Barry
Community Manager
Community ManagerSee the relevant troubleshooting steps below, thanks.
Android: https://help.ea.com/en/help/mobile/troubleshooting-steps-for-android/
iOS: https://help.ea.com/en/help/mobile/troubleshooting-steps-for-ios-apps/
- @EA_Barry None of that works! Multiple people have already tried. Are you just not listening or do you just not care?
The steps for Android did not work. I am having to use my old tablet for me to keep playing. When is this going to be fixed? I have money I put into the game....!!!
@vzzs4ingcifz wrote:The steps for Android did not work. I am having to use my old tablet for me to keep playing. When is this going to be fixed? I have money I put into the game....!!!
I agree. I put alot of money into games events I couldn't or have no chance of finishing now. This is the second time I have put money into this game for nothing. The first time I played for a year and then my entire account was deleted so I had to start from nothing.
There better be some type of compensation involved. Currently I am tired of waiting while not getting any response but to do things that they KNOW dont work. I am about ready to move onto 2k and put my experiences in a 1 star review on the play store.
Your troubleshooting socks and does not work. Who the heck is working on fixing this? This is ridiculous that there is nobody answering on this thread from EA sports. What's going on with you guys?
Are you guys ever going to fix this
