Game keeps crashing
Games keeps crashing as soon as the ea sign comes.I tried reinstalling, removing cache , restarting phone but nothing worked. The app and phone os are up to date.Pls help
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Got a hold of a representative on my tablet which works and opens the game. Anyways, they are working on the problem they say they realize the problem "apologize" for the inconvenience.
After the season 8 update, the game no longer starts! After the EA logo appears, it exits immediately.
I already deleted the cache memory, how do I solve it?
After the Season 8 update, the game fails to start, exiting immediately after the EA logo. Clearing the cache hasn't resolved the issue. To fix it:
- Check for game updates.
- Restart your device.
- Contact customer support for assistance.
- @EA_Pulsar Hello, I am having the same issue. Game is not starting at all since 3 days. I tried to delete cache, data, reinstall the application, even installed it on another phone and still no luck.
I tried on 2 Android phones (Galaxy 21 FE and Xiaomi 12T).
are developers aware of this? when can we expect that fixed?
thanks in advance.
@vzzs4ingcifz wrote:Got a hold of a representative on my tablet which works and opens the game. Anyways, they are working on the problem they say they realize the problem "apologize" for the inconvenience.
Good for them. I've started spending my money on 2K and I've just about invested enough (time and money) where it doesn't make sense for me to come back. Especially to a developer who can leave the game broken for so many people for so long and just not even care to send out an email (yeah they got our emails and it is not hard to make an email list) detailing the issue.
I've been unable to play NBA Live Mobile since 13th September 2023. It is now 23rd October 2023. Many others on the Play Store are experiencing the same issue out of nowhere and apparently it's been fixed but I still can't play and others too. It has been over a month. I am temporarily playing on my tablet. I really do hope this is properly fixed.
Despite meeting all the device requirements and keeping everything up to date, the game stopped working suddenly. To resolve this issue, try restarting your device, clearing the game's cache, uninstalling and reinstalling the game, and checking for system updates. If the problem persists, contact the game's customer support for specialized assistance.
EA_SolaireCommunity Manager
Hi all,
If you're still experiencing this issue, and you know or are able to locate your User ID (this can be found with the steps here), please send me a DM with the following information so we can continue to get this looked into:
- The type of device you're currently playing on
- Your NBA Live Mobile User ID - please do not post this information publicly in this thread as this ID is private account info
Thanks!
I have the same problem. When you will fix this bug?
- @vzzs4ingcifz ok, thanks
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