Forum Discussion

Seasoned Scout

5 years ago

Gameplay is glitching - showing promos on top of gameplay

Product: NBA Live Mobile Platform:Apple iPad Summarize your bug Since the last update, I keep having it flash the main screen during gameplay. today, an entire showdown match had invisible players ...

TheScholarAM

Seasoned Ace

5 years ago

@ENGSD Please take some screenshots and send them here.

@DJ-Aronim yes I've sent a report for it. Please attach some more SS if you face it again.

DJ-Aronim

Seasoned Scout

5 years ago

I've seen it again the past two days but hadn't bothered screenshotting since no one had replied. Sure, I can do that if I see it again.

Looks like it is only on the iPad. Had to take mine in for a screen repair yesterday and haven't seen this on the iPhone yet.

DJ-Aronim
Seasoned Scout
5 years ago
Now it is glitching on the iphone as well. Every. Single. Time. I. Play. Showdown. Sigh.
See screenshot attached.
- EA_Kent
  Community Manager
  5 years ago
  Hey everyone,
  
  We're working on collecting some additional information on this. When you have a chance can you send me a direct message with the following information?
  
  - Type of device you're playing on
  
  - Device software version number
  
  - NBA Live Mobile User ID (more info on how to find this here: https://help.ea.com/en-us/help/nba-live/nba-mobile/find-your-nba-live-mobile-user-id)
  
  Please don't share your User ID in this thread since that is personal information. You can send me these details via direct message.
  
  Thanks!
  
  /Kent
  - hiemery
    5 years ago
    I got the same problem too, can you guys fix this? And I can’t attached the screenshot because of the size is too large 😑