I've seen it again the past two days but hadn't bothered screenshotting since no one had replied. Sure, I can do that if I see it again.
Looks like it is only on the iPad. Had to take mine in for a screen repair yesterday and haven't seen this on the iPhone yet.
Now it is glitching on the iphone as well. Every. Single. Time. I. Play. Showdown. Sigh.
See screenshot attached.
Community ManagerHey everyone,
We're working on collecting some additional information on this. When you have a chance can you send me a direct message with the following information?
- Type of device you're playing on
- Device software version number
- NBA Live Mobile User ID (more info on how to find this here: https://help.ea.com/en-us/help/nba-live/nba-mobile/find-your-nba-live-mobile-user-id)
Please don't share your User ID in this thread since that is personal information. You can send me these details via direct message.
Thanks!
/Kent
I got the same problem too, can you guys fix this? And I can’t attached the screenshot because of the size is too large 😑
Hi, I am also observing this bug.
In Multiple events the event screen gets replaced by the background images in the game.
This occurs almost every time I play the game.
I have observed the issue in Seasons, Arena, Showdown and World Tour events.
It is making the game almost unplayable.
The glitch started occurring after the aplication was updated to the current version (4.4.30, 09 Sep 2020)
Community ManagerHey there,
Just a reminder, if you're running into this issue can you please direct message me the information I requested in my previous post? Thanks!
/Kent
