Forum Discussion

Seasoned Scout

5 years ago

Gameplay is glitching - showing promos on top of gameplay

Product: NBA Live Mobile Platform:Apple iPad Summarize your bug Since the last update, I keep having it flash the main screen during gameplay. today, an entire showdown match had invisible players ...

EA_Kent

Community Manager

5 years ago

Hey everyone,

We're working on collecting some additional information on this. When you have a chance can you send me a direct message with the following information?

- Type of device you're playing on

- Device software version number

- NBA Live Mobile User ID (more info on how to find this here: https://help.ea.com/en-us/help/nba-live/nba-mobile/find-your-nba-live-mobile-user-id)

Please don't share your User ID in this thread since that is personal information. You can send me these details via direct message.

Thanks!

/Kent