Getting kicked from the game
Product: NBA Live Mobile Platform:Android Phone Summarize your bug Whenever I play in Leagues, or in Season, or inthe new event, Lunar New Year, I get kicked out of the game. Started only recently ...
Forum Discussion
@EA_Blueberry
So far, I have done these:
- restarted my phone (many times)
- reinstalled the app and done the updates
- tried several wifi spots
So far, I have done these:
- restarted my phone (many times)
- reinstalled the app and done the updates
- tried several wifi spots
All I can do is play in the showdown. Missing and wasting several XP for 2 days now.
EA_BlueberryCommunity Admin
We'll need to get someone to look at your account to see what's blocking you from the other modes. Please go in-game to Settings and Help/Customer Service to submit a case to contact an EA Advisor. I'm sorry you're experiencing this and it sounds potentially account based that they'll need to take a deeper dive into. We'll keep an eye out for additional reports like this, thanks for letting us know.
- EA_Blueberry
Curious if you were able to get this fixed and what what done to fix it. Did you reach out to our Support team?
