I was claiming the Eye of the Tiger Master select 1 when my game crashed. After relaunching the game, I could not find the player or the pack in my inventory, even though it says the set is completed and the tiger tokens are gone. What can I do to get my player pick?
Yes, multiple times. The pack isn't there nor is any of the players.
I can't. Whenever I click in-game help it redirects me to this link
https://help.ea.com/en/help-top-issues/?product=nba-mobile?platform=android-phone&product=nba-mobile
and there isn't an option to create a case or to contact support or anything about my issue.
Community ManagerHi @37275382
I'm sorry you're having trouble getting as far as the support team. Let's see if we can get to the bottom of this.
I tried to replicate it and was able to get past that page you linked...so I wonder if this might be a caching issue? Would you mind clearing the app and browser cache on your phone, and trying it again?
Hopefully, that will help but do let me know how you get on after clearing out the caches,
- EA_Lanna
Tried it, still get the same problem.
