i can't login the game with my gmail.com account when i pck the option of gmail after couple seconds i can see the live events while page loading but don't become done game is shuting down Also i tried another phones but same problem happen please help me. by the way i heard another people have this problem not only on me.

@marsquake1 Hey again. It sounds like there's an issue with your account. Can you try grabbing another EA game and try logging into that as a test? I take it that if someone else uses their account on your device, it works fine?

@einlego wrote: I can't get into the game either. Right after I login, the loading circle spins in the middle of the screen and then freezes. Then the game crashes. I can see the live events page before it crashes. Almost my whole league cannot get into the game without it crashing I'm currently looking to get the following questions answered: Are you all having trouble logging in specific to a GMAIL account, or does it also happen with your IOS or anonymous account? What happens when the game loads? Do you immediately get kicked out, or are you able to select a specific menu first? Are you getting any error messages? Have you checked our android troubleshooting guide?

@einlego Very helpful, thank you 🙂

i tried i joined fifa mobile i think my problem is about my account how can we fix it.

Having the EXACT same issue since yesterday...please help!!

i can't login the game with my gmail account help me

38 Replies

EA_David
Community Admin
9 years ago
@marsquake1 Hey again. It sounds like there's an issue with your account. Can you try grabbing another EA game and try logging into that as a test?

I take it that if someone else uses their account on your device, it works fine?
Anonymous
9 years ago
i tried i joined fifa mobile i think my problem is about my account how can we fix it.
Anonymous
9 years ago
Having the EXACT same issue since yesterday...please help!!
Anonymous
9 years ago
Since yesterday, I am having the same problem.
Anonymous
9 years ago
Have you found a solution to this situation?
Anonymous
9 years ago
I entered another EA Sports game with my Google account.

The game I played was FIFA MOBILE.
Straatford87
DICE Team
9 years ago
@berkaykus123 @marsquake1 @Copticness

Please reach out to support if you are still experiencing account related issues:

http://answers.ea.com/t5/Origin/How-to-contact-EA-Help/td-p/5650100
Anonymous
9 years ago
I can not enter the game since Saturday.
I communicated with you on Sunday.
6 days, I can not enter the game.
The problem is still not resolved.
Anonymous
9 years ago
@Straatford87 @EA_David I'm waiting an answer from you.
Straatford87
DICE Team
9 years ago
@berkaykus123

Hi there,

You are currently browsing on a community help forum, we don't have access to your account via the forums. Contact an Advisor as detailed in my previous post and they will take a look at your account.