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Anonymous's avatar
Anonymous
8 years ago
Solved

I can't login with google play

I've been trying to login to my account since the refresh came to android.Every time I say login with google play something keeps popping up and it doesn't login.I didn't face with this problem in the...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 years ago

@Tomce93@Kerem12983@alvinlimcoolkod@Packers271817

If you are getting stuck in a loop when attempting to log in via Google, please try the following work around and let us know your results below, thanks:


1. On the device, navigate to settings and select google
2. Select connected apps
3. On this list of apps, select NBA live
4. Select disconnect
5. Try to login to the app as normal.

The following link has the same info but with additional pictures:

https://www.facebook.com/notes/ea-sports-nba-live/android-login-issue-nba-live-mobile/10155018999185060/

*marked as solution for player visibility

Anonymous's avatar
Anonymous
8 years ago
On Google Pixel and this solution does not work. Yes I can do this and uninstall/reinstall and then I'm able to play - as a new user. If I try to log in with my existing account that I use last season, it spins for a few seconds and then app crashes without a word. Following that it will always crash every time at start.

So the issue is specifically to be able to log in with our existing account.

Seeing as I played all season to get a great team for the legacy events and points towards the new season, I don't really feel like playing this game anymore if all of that is lost and I have to start over.

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