Does anyone else with ios12 having issues with the game opening?

I’m having the same problem. I got my iPhone XS this am and it’s the only app on my phone that won’t load

Yeah, I got the XS Max and the game won’t load. 😫😢😭😭😭😭😭

Thank you @EA_Barry! Please hurry! I need my NBA Live!!!! 😭😭😭😭😭😭 lol Feel free to throw me 82 overall Kevin Garnett for my troubles! Lol

The information you requested is below. Does this request for information mean you’re no closer to fixing the issue than you were when we first reported it? Another person in my household has an iPad and it is also running iOS 12.0 and NBA Live Mobile opens and functions perfectly so in my case, the issue isn’t iOS 12.0—it has to be something specific with the iPhone XS Max. I can’t believe this issue hasn’t been resolved yet…SMH.UID: 129736176Device: iPhone XS MaxActivity Before the Crash: Nothing in particular.Device OS and Version: iOS 12.0

Sorry to say this, but I don’t get it for why you wasting time to ask people providing unrelated information and not spending time on fixing the app itself. It is obvious that it crash on all our new iPhone xs and iPhone xs max. Just report to tech department and have them find a solution to update the app. You guys are losing the market here. People willing to buy iPhone xs early like us are the one who willing to spend and shoot for highest achievement. EA should take this seriously instead of choosing to ignore. I will completely quit the game like others if we don’t see update in next few days! Not try to threaten EA, but our patience has limits and there are always other games that we can play and spend money of. Thank you!

ios12 | EA Forums

66 Replies

Anonymous
7 years ago
I’m having the same problem. I got my iPhone XS this am and it’s the only app on my phone that won’t load
Anonymous
7 years ago
Yeah, I got the XS Max and the game won’t load. 😫😢😭😭😭😭😭
EA_Barry
Community Manager
7 years ago
@Bear311M @BajanCanadian37

We are seeing a similar (if not the same) issue on Madden Overdrive, please allow us some time to investigate, thanks.
Anonymous
7 years ago
Thank you @EA_Barry! Please hurry! I need my NBA Live!!!! 😭😭😭😭😭😭 lol Feel free to throw me 82 overall Kevin Garnett for my troubles! Lol
bdking112
7 years ago
For real, they need to fix this quick, I miss playing my game!
bdking112
7 years ago
@EA_Barry, when do you hope to have this resolved? It's going on 3 days...
Anonymous
7 years ago
I can confirm I am also experiencing the same issue.

Regards

Jamie
warriorGggg1
7 years ago
Hurry up with updating
Anonymous
7 years ago
game wont launch in my new phone, is NBA live mobile compatible with ios 12.0? help please
warriorGggg1
7 years ago
I can’t play since one week because of this problem