Forum Discussion

4 years ago

Monthly Master Emblems Numbers Messed Up

Product: NBA Live Mobile Platform:Apple iPhone Summarize your bug Month Master Emblems is messed up, the one in the shop doesn't change and purchase anything because of it. How often does the bug ...

EA_Barry

Community Manager

4 years ago

@PhillyBoii30

Thanks for posting.

The team is currently working on resolving an issue with Emblems.

Dunkind12

4 years ago

On the live events it shows more than 4000 mm emblems but on the mm screen it says 210

EA_Blueberry
Community Manager
4 years ago
@Dunkind12

Discord info can be found here: https://answers.ea.com/t5/General-Discussion/Official-NBA-LIVE-Mobile-Discord/m-p/9776338#M3913

I checked in game and it's showing a different number for me now. The rewards for emblems are below too (50). Let me know if you still see the same thing after restarting the game.
- Dunkind12
  4 years ago
  Yes I just uninstalled the game twice and reinstalled it ..cleared space in my phone even though I had a lot . restarted the game and its the same now when I go to play my league the game shuts off and I can do everything but play my league and emblems aren't be rewarded
  - EA_Blueberry
    Community Manager
    4 years ago
    @Dunkind12
    
    Do you know if your phone has any pending software updates?
    
    Let me know if these steps below don't help fix the game shutting down for you.
    
    Android Troubleshooting
    
    https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
    
    iOS Troubleshooting
    
    https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps