NBA Jersey City Edition 2020

Hello there!

Well, today I need some help with a mistake that I've, it´s about a city edition jersey to the actual campaign. 3 days ago, I opened my last city jersey pack y and choose the Portland Trail Blazers jersey, I put in all my line-ups and closed the game. Later on the same day, I saw that my jersey it's now of the 76ers and I don't know how that could happen. I tried to fixed it with EAHelp but they only say that try to restart the game or my phone, but I did it a thousand times, please help me. I want that jersey and I don't know how to reclaim it, 'cause I already reclaim my to jersey pack.

Please help! This is my user number <removed>

(CM: Posts merged and id removed to protect personal information)