Hi, @WeirdoPlayer
We have some articles below for our mobile players that are encountering technical issues with EA games. If you linked up your game progress to Facebook, Google, or your Apple account you can safely delete the app and reinstall it without losing any progress.
iOS Mobile Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps/
Android
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
I will be locking this post down though to avoid further necroposting. If you still need help with this specific topic please create a new post on our boards.
- Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.
AHQ Rules & Guidelines