Forum Discussion

5 years ago

Nba live black screen glitch

Product: NBA Live Mobile Platform:Android Phone Summarize your bug Every time I open the game it sort of glitches out kind of showing a black screen.The first time I opened the game it opened but i...

the_real_pluto2

5 years ago

I've tried installing and reinstalling

I got the latest update of the game

It did no effect

I have anAndroid version 5.1

With 2gb ram

TheScholarAM

Seasoned Ace

5 years ago

@the_real_pluto24I don't know the specifications of required device but 2gb ram and Android 5.1 seems to be really outdated with Android 10 already rolled out and smartphones having 4gb ram minimum, Although I'll wait for Blueberry to reply.

EA_Blueberry
Community Manager
5 years ago
@the_real_pluto24

Is there an option to update your phone to the latest version of Android? While some games might still run on the device, the development teams have to build their game around the latest software versions for the best experience with little bugs/technical issues. It sounds like you're running on an older version that could be causing compatibility issues.
- the_real_pluto2
  5 years ago
  @EA_Blueberry I recently checked on my phone if it needed any update but this is the highest update my Android can have.
  So my phone will stay with that Android version no matter what I do