NBA LIVE MOBILE BUG OR

Good morning team EA, I'M HERE TO FIND the solution for a bug or something else, I playing campaign rebirth  volume 2 Middleton, but it last stage not unlock it's show the requirements and complete 2 of them and last one show claim featured player. And I try by my self but I didn't find ut then I use chat got it said claim the player of volume 1 but I already did it, but it's also said and play with that player by adding in lineup. But I don't remember I did it or not and now I dismantle all old card for higher cards. 

Please help me asap.

🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻🙏🏻