Forum Discussion

2 years ago

Solved

NBA Live Mobile new "update" locks me out

So I've been playing this game since December last year, I even played it yesterday and today I come to see an update that takes me to Google play,saying my device is no longer compatible with the game.

I was grinding for DeRozan 🥲😭😭

Please fix this

EA_Solaire
2 years ago
Hey all,

We've released an update that we believe has resolved the issue- you should be able to download and access NBA Live Mobile again now.

If you're still running into this error, please create a new thread so we can continue to investigate. Thank you!

47 Replies

Replies have been turned off for this discussion

ny2sobe
Rising Novice
2 years ago
Same with me...
ny2sobe
Rising Novice
2 years ago
@EA_SolaireHi EA how much longer are we going to have this problem??? Or do we all just forget about EA games and use other compatible games.FYI....NOT A NEWBIE BEEN USING YOUR GAMES FOR 2 YEARS NOW...AND SUDDENLY THIS HAPPENS AND NO ONE REPLIES!!!
EA_Solaire
Community Manager
2 years ago
Hey all,

We've released an update that we believe has resolved the issue- you should be able to download and access NBA Live Mobile again now.

If you're still running into this error, please create a new thread so we can continue to investigate. Thank you!
emanthegoat3033
Newcomer
2 months ago
The chapter 10 update what is the minimum requirements for the game
e2a7z859c5ko
2 months ago
how to fix the new update they called season 10 the device warning? ive been searching for the minimum requirements to play this game i just wanted to play man.
e2a7z859c5ko
2 months ago
how to fix the new update they called season 10 the device warning? ive been searching for the minimum requirements to play this game i just want
EA_Kent
Community Manager
2 months ago
Hey everyone,

Since this thread was originally posted during a previous season of NBA Live Mobile, I am going to lock it to help us avoid confusion.

If you're getting a device compatibility error in the current season, please check out the thread below and let us know what type of device you're using:

Device not compatible with new version

Thank you!