*UPDATE*
Updating thread - This was fixed
Hey, everyone.The team is aware of LIVE-Pass rewards not being unlocked. Thanks for letting us know and we'll share updates with you as soon as we hear them!
Community Manager*UPDATE*
Updating thread - This was fixed
Hey, everyone.The team is aware of LIVE-Pass rewards not being unlocked. Thanks for letting us know and we'll share updates with you as soon as we hear them!
Got the same problem and couldn;t buy 92 Dom Wilkins because of that!!!
Any idea how long it will take to fix the problem in NBA live pass? Also will we be reimbursed the 30 dollars if not fixed soon? Or at least given the points that haven’t been rewarded in the last few days? And why has it taken so long to fix the problem with the “run button” where the dribbler starts spinning uncontrollably when you let off button. Spent a lot of money on this game not only this year but previous 4 seasons and it’s very frustrating. Thank you!
You haven’t updated us since Thursday . This is still a consistent problem . I have paid for the premium pass and can’t even earn the rewards for playing. Not to mention spending live tickets to earn more levels and not getting any rewards .... can we get it together EA this is the reason I quit buying madden and playing your mobile games. There are a lot of dissatisfied customers on this issue here !!
Based on the posts in this thread and the comments in my league chat, the inability to unlock league pass rewards continues to be a common problem. Could you please re-engage with the developers to see if you can get an update on this issue? It's very clear that people would like to know when this issue might be resolved, and if they will be compensated for points they were unable to accrue while the app was malfunctioning.
Thank you.
Community Managerhey I know yous have a lot on your hands with bugs glitches technical difficulty.. During rebirth campaign with some players including me listing afeq such as 73 ovr gordon hayward, 72 ovr Christian Woods & 73 ovr Derrick Rose. I am now missing these players from accidentally quick selling them on auction and by so how would you reverse that I thought you can't even sell campaign players so why did it let me. I should have the option of getting all my players back I might just quit cuz Ive been grinding so long and its for nothing if I can't obtain the coach kerr.. I guess I'm going to have to quit this game even after all the money I spent be because no will help me solve this issue so its pointless ill never be able to get the coach kerrr emblem but yah rant over [Removed - CM]
Spent about 500 and they can't fix the campaign because I know I'm not the only one to miss out on that content. If we didn't have to level them up then it would of probably bin better overall for everyone
Community ManagerThis has happened to me as well.
Premium pass not paying out rewards and mm set won’t allow it to be claimed either.
if I end up missing out on Iverson I’m going to be upset. Only reason I play the game.
I have followed trouble shoot procedure and still the same.
this sucks
No it was not fixed I bought the premium pass and the other tickets won’t unlock and I clearly passed milestone 10 ya always have the dumbest issues with this game fix the * already I’m impatient or send me my dam money back until you do
Community ManagerHey, @FollowingPrune1
Are you referring to the LIVE PASS back when this thread was originally created? Or the latest one?
@EA_Blueberry I have the same issue please help here is my ID [Removed - CM]
EA_Blueberry: DO NOT SHARE USER ID IN PUBLIC
