Hi, @EJ-_-Bigpapa
This post was originally created in 2017, so I will be closing it down. Please create a new post if you still need help with this. If you login with Google/Apple/Facebook, your progress will be saved to the servers if you re-install he app. Restarting the device, reinstalling the app, and checking your device for software updates is recommended.
- Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.
Forum Rules & Guidelines: https://answers.ea.com/t5/help/faqpage#dos-donts