Forum Discussion

Re: Device not compatible with new version (Samsung Galaxy A13 5G)

Today i just found out that my device wasn;t compatible which already is. i deleted my data, cache, restarted my device but nothing. It keeps saying it is not meeting the requirements, like WHAT!?!?!

 

NBA LIVE MOBILE DEVS OR SUPPORT IF UR SEEING THIS PLS FIX THIS I RLLY WANNA PLAY THE GAME

ANYONE EXPERIENCING THIS?

6 Replies

  • Spyrouman's avatar
    Spyrouman
    Seasoned Scout
    5 months ago

    There is already a relevant topic since yesterday. EA is looking on it.  You can provide information about your device in that thread. https://forums.ea.com/discussions/nba-live-mobile-en/device-not-compatible-with-new-version-samsung-galaxy-a13-5g/12843085

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi r115oi0pp0gv​

    Would you mind letting us know what type of device you're using? We're working on gathering more details so we can pass this along for a look. 

    Thank you! 

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