Community ManagerI've been having the same issue. Very frustrating as I've played multiplayer 4+ years in the past and it has worked fine, despite being (obviously) younger than I am now. I have also tried making a new account with a higher age to see if the problem persists, and sure enough it does. Is there a solution to the problem / is this a known issue that EA is trying to fix?
To check to see if the "play with friends" worked on a Samsung device, I would go on the play with friends screen, and then I would be prompted to log in to Facebook again on that screen, and then it would show some along the lines of "No friends online", which means that it successfully logged into Facebook. I guess this means it is a device issue/ operating system issue as the phone I am trying to get it to work on is iOS. Still no fix though...
After going into my device settings> NBA Live and "Allow Tracking" set to ON , The screen finally prompts Facebook login. It mentions that enabling tracking "allows this app to track you across apps and websites owned by other companies." I'm kind of confused why this was the solution for me. After looking into what the tracking does, it mentions it only is for advertising related purposes, unless I have missed something?
Community Manager
@loam12 wrote:
After going into my device settings> NBA Live and "Allow Tracking" set to ON , The screen finally prompts Facebook login. It mentions that enabling tracking "allows this app to track you across apps and websites owned by other companies." I'm kind of confused why this was the solution for me. After looking into what the tracking does, it mentions it only is for advertising related purposes, unless I have missed something?
@cag9u404jx70
Does this help you out too?
