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6 Replies
- EA_Blueberry5 years ago
Community Admin
@9e4fut3yxfph Are you unable to Forfeit or switch out your lineup to see if that has any effect? Even if I switch teams it still doesn't work and it won't let me forfeit either.
- EA_Blueberry5 years ago
Community Admin
@9e4fut3yxfph
Hey there, thanks for your patience over the weekend. Would you try going through all the mobile troubleshooting steps in this article and let me know if you're still having trouble?Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
I just finished trying and it still doesn't work
- EA_Blueberry5 years ago
Community Admin
@9e4fut3yxfph
Thank you for your patience, I just got back from the weekend yesterday but was hung up on some other tasks. What kind of device do you have and have you checked your device's Time/Timezone to ensure it's set to the correct region?
Can you try toggling WiFi off and go in game to see if you can select the buttons. If you play on mobile can you try going on WiFi? - EA_Blueberry5 years ago
Community Admin
@EA_Blueberry wrote:
@9e4fut3yxfph
Thank you for your patience, I just got back from the weekend yesterday but was hung up on some other tasks. What kind of device do you have and have you checked your device's Time/Timezone to ensure it's set to the correct region?
Can you try toggling WiFi off and go in game to see if you can select the buttons. If you play on mobile can you try going on WiFi?@9e4fut3yxfph
Wanted to check in with you, did these steps help fix it on your end?
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