Rebirth Campaign will not read all my monthly masters

SteadySeven
4 years ago
@EA_Blueberry Hey man. I've checked every one. I had to sell most of the ones I had, so I could just buy more in the store in order to do the campaign. As far as the guys that are missing, I checked everywhere and I can't see them at all.
SteadySeven
4 years ago
I've called ea support. They are saying that they don't see these guys anywhere in my game. But I have the screenshots here to prove I did have them, I would like them back as soon as possible please.. if I don't have them there is literally no reason to play season or showdown matches... Please get back to me or help me get them back.
- EA_Blueberry
  Community Manager
  4 years ago
  @SteadySeven
  
  If our Support team was not able to verify they were on the account I'm afraid we're not going to be able to provide them. You are more than welcome to reach out to them again to have a second look, but restoration is never guaranteed. They cannot accept screenshots of this nature as proof as we have logs of all transactions. On a second note, those screenshots could be anyone's account since it doesn't have any way to identify that progress is tied to a specific account. :\
  - MooseyDank
    4 years ago
    @EA_Blueberry Can’t login in. I know there was an update again today. Not able to log in now

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