Forum Discussion

peytonsuth's avatar
6 years ago
Solved

Screen freezes when scrolling over my lineups

Product: NBA Live Mobile
Platform:Apple iPhone
Summarize your bug Every time I try to scroll over to my street line up it freezes and I have to reset app
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try scrolling through all lineups
What happens when the bug occurs? The screen freezes and I cant scroll or press anything
What do you expect to see? The bug fixed so i can view all my lineups

Cant scroll over my lineups without my screen freezing 

  • Hey, everyone.

    We gave the team a heads up on this when we noticed reports. Are you all still experiencing this?

    If so, please let us know if reinstalling the app has any effect. If you synced up to your account to Facebook/Apple/Google your progress will be preserved when you re-install. If you play on guest mode that progress is lost upon reinstalling.

9 Replies


  • @peytonsuth wrote:

    Product: NBA Live Mobile
    Platform:Apple iPhone
    Summarize your bug Every time I try to scroll over to my street line up it freezes and I have to reset app
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Try scrolling through all lineups
    What happens when the bug occurs? The screen freezes and I cant scroll or press anything
    What do you expect to see? The bug fixed so i can view all my lineups

    Cant scroll over my lineups without my screen freezing 


    Same happens to me to I thought it was just my phone so I reset it didn’t work. So then I uninstalled and reinstalled the game now I can’t even play the game every time I try to do something the game freezes 

  • My account has the same issue. Once in my lineups, it lets you go until lock dock lineup. But as soon as you try to scroll to street or season 3 lineups, it freezes and resets the app everytime. I cannot remove the monthly master from my lineup to add/complete the set to evolve him to 90 ovr. This has been an issue for about a week

  • Got the same issue. Can't even upgrade my Luka Doncic. Tried using my iphone, ipad and the android emulator but still getting the same issue. Hope this will be noticed by EA and resolve it.

  • I need to evolve my monthly master Luca and it won’t let my get into my street lineup to take him out. After this I can’t do anything in the app. I have to restart it. Can you please tell me how to fix this

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey, everyone.

    We gave the team a heads up on this when we noticed reports. Are you all still experiencing this?

    If so, please let us know if reinstalling the app has any effect. If you synced up to your account to Facebook/Apple/Google your progress will be preserved when you re-install. If you play on guest mode that progress is lost upon reinstalling.

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