Forum Discussion

bergues24's avatar
bergues24
6 years ago
Solved

Season mode crashing - promo lineup expired

Hi lads, Since today my season mode is crashing whenever i tap on "play" button. I was currently having season game in progress and about to start 4th quarter.  I believe issue is caused as i still...
  • EA_Blueberry's avatar
    EA_Blueberry
    6 years ago

    This issue was fixed by the team. If you are still experiencing any crashes, please try restarting your device and check for both device & game updates. 

    Our apologies for any negative impact this had on you during any of the latest promotions and we appreciate you coming to the forums to alert our team. 

    Good luck on the courts!

gelazerus's avatar
gelazerus
6 years ago

More than 25% of the time I start a game in the All-Star campaign the app crashes and the stamina is lost. I've tried removing data from the app and even uninstalling, but it still happens frequently. It's very annoying.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago

    @gelazerus 

    Have you tried re-downloading the app to ensure you have the latest version? If you linked up to your account to Facebook/Apple/Google your progress will be saved when you re-install. If you play on guest mode though that progress is lost upon reinstalling.

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