5 years ago
Shop issue
Product: NBA Live Mobile Platform:Apple iPad Summarize your bug Shop issue. When I click on an item it reads purchase failed and “we’re sorry but the transaction was not successful. We’ll try again...
- 5 years ago
Hey, @pvivalo
Sorry you're running into purchasing issues for the last 2 weeks. Do you have any pending purchases under your Apple account at all?
Can you let me know if you're still getting the error after running through all these mobile troubleshooting steps that take a few minutes to complete?
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps