The Game Crashes and goes to the Lock Screen
My mobile is an Asus with a version of 7.1.1, when I download the game, and I touch it, It doesn't work and it goes to the lock screen. I tried rebooting my phone, uninstall and install, and nothing...
Forum Discussion
I tried doing the instructions of the link, but nothing.
EA_Blueberry
Community Manager
Community ManagerHave you been able to play the game before or has it always done this? When I looked up that model I was seeing some devices with lower specifications. What is the exact phone type that you have? Are you sure your Android device doesn't have a software update?
Yes, I played the game before. I checked for updates, and it says there's nothing.
I don't understand about the exact phone type.
- EA_Blueberry
As an example, is it a Samsung Galaxy 10? Under your device's settings it should tell you the exact model type.
asus zenfone 4 selfie
