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Anonymous's avatar
Anonymous
8 years ago
Solved

Unable to login - NBA LIVE MOBILE

After the maintenance yesterday, I can no longer login using my account. An unknown error always appear on my screen and a phrase which says "Sorry, something unexpected went wrong. Please try again."

I tried to investigate by opening a different account using the same phone but no error appears. I also tried to open my account using a different phone and the same error pop up on the screen.

Until now, I cannot open my account even by using its link on facebook or by google. Hope someone could help me retrieve my account.
  • EA_Barry's avatar
    EA_Barry
    8 years ago

    @aqcal

    Please make contact with an EA Game Advisor for assistance.

    You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

    Thanks.

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  • ThatGuyScott34's avatar
    ThatGuyScott34
    6 years ago

    This happened to me too, but in March 2019. I press on my game center account and it says unknown error. I have tried on my phone, iPad, and another phone but none will log in. Would really like some help here

  • dangerousNico's avatar
    dangerousNico
    6 years ago

    Same here. Been for 3 days now and I have deleted and reset my account. PLEASE HELP ME

  • Levingsten's avatar
    Levingsten
    4 years ago

    WELL I HAVE A 90 OVERALL ACOUNT TEAM AND I CANT USE THAT TEAM ANYMORE FOR SEASON MODE I WANT TO USE IT I DONT WANNA START OVER IT TOOK ME A WHOLE YEAR TO BULID AND IM NOT GONNA DESTROY IT CASUE THE GAME WONT LET ME USE MY TEAM I WANT IT FIXED

  • Levingsten's avatar
    Levingsten
    4 years ago
    @OptimusRhyme712 I have the same problem i can access my account but i cant use my 90 overall team for season i want to use it its been a year and it wont stop me until i play on it pls help
  • 010344446's avatar
    010344446
    4 years ago

    My Nba live keeps saying resources Download error my wifi is fine My phone And My Homies Other phone can't Use Your game Pls Fix it I love this game But Please Ea I have been Emailing you for four days And I can't still play NBA love mobile Please Fix it as soon as possible I'm starting to lose hope to this 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @010344446 

    Please create a new post if you still need assistance.

    This post was originally created in 2017, so I will be closing it down. Please try searching for a newer post before creating a new one if you still need assistance.

    • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

    Forum Rules & Guidelines: https://answers.ea.com/t5/help/faqpage#dos-donts

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