Unable to login NBA Mobile Via Facebook
Product: NBA Live Mobile
Platform:Android Phone
Summarize your bug When trying to login you get a fb reply "NBA live app feature in developmental mode try again" also I looked at my fb settings to check linked games and NBA Live Mobile is not there but my other games are. You can still play NBA Live Mobile guest mode or create a new account which I don't wanna do because my squad is at 100 overall and I contributed lots of time and money to my team. EA sports called me back upon my request and they were able to see that others are having the same problem and to create a topic so the EA team can resolve the issue. I don't want to start over, please fix!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Trying logging into an NBA Live Mobile account via Facebook for starters.
What happens when the bug occurs? You won't get into your live account, login failed.
What do you expect to see? NBA live says login failed and if you try over and over Facebook will say this NBA Live Mobile feature is in developmental mode, try again.
Please resolve this issue.
*UPDATE*
Facebook login issues may arise from time to time. We are going to close down this thread as it was related to a specific incident in time.
If you experience Facebook login issues again please check our Technical Issues and Bug Reporting forum for an existing post before submitting a new one.
We recommend these troubleshooting steps below before replying to the thread. Please confirm you've attempted these steps, error message, and what type of device you play on is some valuable info the team could use for these type of reports.Android Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-android/
iOS Troubleshooting
https://help.ea.com/en-us/help/mobile/troubleshooting-steps-for-ios-apps
Hi, @krushmob
We're seeing players get access to the game now. Can you try restarting your device and then use the Facebook login option when you load into the game?
