Unable to login
Saying Facebook can’t find a linked account. I have been playing for years and using this login portal.. screen before the error says login using fb again as I previously have but as of last night I’...
Forum Discussion
I've been playing this game for more than 7 years. So as usual, I was logging in to complete the daily challenges and getting tickets to upgrade James, but I was not able to login. When I tried to login with Facebook, it says that there's no account linked with that one, but before that, I never faced any issues w this. The name of my ID is SamTheChampYT, and OVR would be 99 for this season.
Please do something and help me get this fixed, I'm not able to login since yesterday
EA_Claus
Community Manager
Community ManagerHello SamTheChamp05,
Have you tried using other methods available to link your account, besides Facebook? Your progress might have been linked to a different method.
I can also share with you our guide on how to recover a linked account. Please follow all the steps:
- Check for app updates and install any that are available.
- Restart your device.
- Log out and log back in to your game.
- Try logging in to your account on another device if you have one.
- Uninstall and reinstall your game. NOTE: Only do this if you’ve backed your game up to a linked account, or you could lose all your game data permanently.
- If you linked your game to Google Play or Game Center, go into your device’s settings and remove your account, then launch the game and log in again manually.
- Update your Facebook Password, then uninstall and reinstall the Facebook application on your device, if you use it.
- Try using a different network and confirm if the error persists.
Let us know how it goes!
Yes, I've checked the Guide already and I've tried all the steps but it didn't work. So I thought maybe I'll text over here and ask you guys, please help me with this
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