Forum Discussion

up0cux96lq8g's avatar
3 years ago
Solved

Unknown Error when claiming rewards

When I login and try to get a reward I already earned, an error occurs and sent back to login page.

  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hey everyone,

    This error is now resolved, so I'll be closing down this thread. Please check that your game is fully updated before trying to play.

    If you're still experiencing issues with this error, please create a new thread so we can continue to investigate, thanks! 

14 Replies

  • Firehyer's avatar
    Firehyer
    2 years ago

    When i try to login in and collect the conference final pack finals achievement 2 it kicks me out and wont let me collect it then i try again and it does the same thing

    How can I Dm you

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Firehyer 

    You can send me a DM by clicking my avatar to open my profile, then click the letter icon next to my profile picture to open a DM. 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey all,

    This issue is currently under investigation, I'll be posting updates here as I get them.

    Thanks for your patience, and the reports on this so far! 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone,

    This error is now resolved, so I'll be closing down this thread. Please check that your game is fully updated before trying to play.

    If you're still experiencing issues with this error, please create a new thread so we can continue to investigate, thanks! 

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