Community ManagerYou just posted this yesterday. If we had heard from you a month ago, we'd have started looking in to it, as we did shortly after you made the report.
You don't necessarily need a YouTube channel. You can create one though. You also can host the video on another service. If you have it saved on your console, it can be shared. There are instructions here for that.
So far, we're unable to reproduce this so a video would greatly help.
I called ea and they said multiple time they were trying to figure this out for weeks
