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BBrady88's avatar
BBrady88
3 years ago

All players , collection and trade pile are now NON-TRADABLE

Product: NHL 23 Platform:Microsoft XBOX One What is your gamertag/PSN ID? TurdLsquirts How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Look at my team ...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @BBrady88 

Thanks for the report on this. I'm looking in to it and will be in touch when I have some news.

BBrady88's avatar
BBrady88
3 years ago

Any progress on what might have happened, I posted a video for you to see and the link to the channel it’s the only way I could figure out how to post any other way 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @BBrady88 

    Did you recently import your team from Xbox One to Series S/X? Also, if you happen to be able to get a shorter video, that would be appreciated. I've passed this one on for you though.

    • BBrady88's avatar
      BBrady88
      3 years ago

      Yes I recently bought a series x and switched from Xbox one but I am still playing the Xbox one version. But….. I trouble shot this with the phone contact for EA, I even hooked my Xbox one back up and the players are untradable on it as well 

    • BBrady88's avatar
      BBrady88
      3 years ago

      Also I sold something on the market and it now show how many players I have sold again but they still have the untradable symbol on them 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        3 years ago

        @BBrady88 

        That would explain it then. When your team is imported, all the items become untradable. This is intended.

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