Forum Discussion

DMan4Days's avatar
3 years ago

Black Screen After 1st Period on EASHL NHL 23

More often than not, after the first period in a clubs game, we immediately get a black screen and are frozen on that screen. There doesn’t seem to be anything we can do to get out of that glitch.

For what it’s worth, we can control the quick strategy settings for the AI teammates, but that’s the only thing that comes up on screen.

I know this has been an issue in the past but I haven’t seen much about this yet on 23. Is there anything we can do to get through this glitch?

We’re forced to either out-wait the other team or quit and take the loss on that game. Neither are fun ☹️

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @DMan4Days 

    We've had some other reports of black screens. This is being investigated. When we have some news, it should be relayed on our official channels. Thanks!

  • Is this ever going to be resolved? The issue is in all game modes. It happens in Franchise, HUT, multiplayer, World of CHEL etc. This is ridiculous. We’ve had basically the same bugs for several years now and it seems that EA does not care to even look into resolving it. What are we paying for when we buy the game every year? No support and zero communication from EA.

  • aww_muffin's avatar
    aww_muffin
    Seasoned Rookie
    3 years ago

    3 weeks later and still no solution? Now we are in playoffs and black screen??? EA Sports it's in the game. 

  • Yeah its January 2023 and its still not working, you definitely didn’t fix it

  • GyMKHaNaa's avatar
    GyMKHaNaa
    Seasoned Newcomer
    2 years ago

    It’s happening to me right now and we’re up

    2-0 and the other team says they got all night lmao

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